Raymonds QuietPress Review

What:  Brass casting, buckles, jewelry, belt hardware etc...

Quality:  ***
Selection:*****
Service:*****

The Experience:  A friend was getting knighted, so I went looking for hardware to make her belt look really spiff.  Raymond had just what I was looking for.  I ordered a buckle/tip set and several small rose mounts for the belt.  The materials were in stock and I had my hardware in 3 or 4 days.  I didn't get the set I ordered.  I thought maybe the error was on my part as I was in a hurry when ordering, I just clicked the wrong thing.  Quick investigation showed that it was a simple glitch in the catalog program.  I called Raymond up and told him about it.  He apologized immediately, and took the information for what I did want and promised it would be in the mail the next day.  I asked how much for the replacements and was told it was their mistake so there was no charge.  I asked what I should do with the wrong set I did receive.  Again I was told it was there mistake don't worry about it.  3 days later the right set was in my mailbox.   This is what customer service is all about.  I have ordered from Raymond since then with no problems, and continue to use him and recommend him to anyone who asks.  Raymond is an SCA vendor and you can catch him at some of the bigger events, but his product will make your kit for any game look better, and his prices are excellent.

https://www.quietpress.com/